FAQs

Soloflow VIP Rewards (Vibes)

The Soloflow VIP Rewards program allows you to earn Vibes for every dollar spent with Soloflow. Vibes can then be redeemed for dollars off future orders! Sign up here.

Sizing

For sizing please see the sizing charts in the description of each product. If you have questions, feel free to reach out to contact us.

Shipping policy

We ship all over the world and have different rates for domestic (US) orders and international orders.

Depending on the product and stock levels, orders with multiple products will sometimes ship separately.

For orders under $75: $4.99

For orders $75 and over: Free

Standard International Shipping: $34.99

All orders ship within 3 business days (does not include pre-orders).

Once shipped:

US orders typically arrive within 2 business days.

International orders typically arrive within 2 weeks of shipping.

If you believe your package has been lost, please reach out to us and let us know within 2 weeks of the expected delivery date. We will not consider lost package claims that are submitted more than 2 weeks after the expected delivery date.

Returns and exchanges

Please see our our return policy. You can make returns and exchanges directly though our returns center.

Pre-Orders

Some products are able to be ordered on pre-order before they are released

It depends on the product and will be specified in the products' description.