Return Policy

Our return policy

  • Returns for online orders must be received within 30 days after the original shipment date in order to receive a refund or exchange. Returns received more than 30 days after the original shipment date will be returned to the sender. 
  • Returned/exchanged items must be unworn and in new condition.
  • If you believe your package has been lost, please reach out to us and let us know within 2 weeks of the expected delivery date (5 business days after your order). We will not consider lost package claims that are submitted more than 2 weeks after the expected delivery date. Email support@soloflow.com to submit a claim regarding a lost package.

To create an online return label, go to our return center here.